Return Policy

At CozyFloorplan, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your product, we offer a return policy under the following conditions:

  • Returns must be made within 30 days of receipt.
  • Items must be in original condition and unused, with all packaging intact.
  • Customers are responsible for return shipping costs unless the item is damaged or defective.

To initiate a return, please contact us at service@cozyfloorplan.com with your order number and reason for the return. We will provide you with instructions on how to return your item.

Once the returned item is received and inspected, we will issue a refund to your original payment method. Please note that the processing time for refunds may vary depending on your payment provider.

For any questions or issues related to returns, please contact us at service@cozyfloorplan.com.